How To Fix Xbox One Controller keeps Disconnecting on PC with Easy Solutions


Some avid gamers wish to play on their Xbox or PS4 controllers as an alternative of the normal mouse and keyboard even on their computer systems. Whereas these units work virtually flawlessly on the consoles, they’ll typically purchase points when engaged on PC. We are saying this as a result of we’ve had a number of experiences from customers that their Xbox one controller retains disconnecting on PC.

You needn’t fear, nonetheless, as a result of just lately, we sat right down to eliminate this drawback fully, and for that motive, we’ve compiled a listing of some primary troubleshooting strategies and fixes that ought to rid you of this challenge throughout the blink of a watch.

What Causes the Xbox One Controller Disconnecting challenge on PC?

After sifting by way of some troubleshooting boards, we concluded that this challenge should primarily be brought on by the next causes.

  • Outdated GPU Driver: If it has been some time since you may have up to date your GPU driver, it is strongly recommended very strongly to take action as a result of the controllers are sometimes up to date from Xbox they usually require your laptop to have all the newest drivers to be able to guarantee correct working.
  • Xbox Equipment Software: Largely, additionally it is beneficial to have the Xbox Equipment utility put in in your PC as a result of it will increase the probability of Xbox equipment working along with your Home windows PC. Subsequently, by putting in this app, we are able to lower the probability of getting the Xbox One Disconnecting challenge on PC.
  • Machine Affiliation Service: The Machine affiliation service put in in your laptop can typically malfunction and forestall the controller from being acknowledged by Home windows. Subsequently, we are able to try to disable this app quickly to forestall such points from occurring.
  • Energy Administration Misconfigurations: It’s doable that you just might need allowed your laptop to show off sure units to be able to preserve energy. When you’ve got finished so, it’d stop the controller from functioning correctly as a result of will probably be getting turned off by the pc to be able to save energy. Subsequently, if you wish to repair the Xbox one Controller retains disconnecting challenge in your PC, it’s best to try to flip this selection off.
  • Hidden Adapters: Your laptop is likely to be utilizing outdated drivers from the Xbox 360 to function your controller. If that’s the case, it will possibly imply that the controller gained’t get acknowledged as a result of will probably be getting acknowledged as an Xbox 360 controller when it’s clearly an Xbox One controller.
  • A number of Bluetooth Receivers: Some motherboards come preinstalled with a Bluetooth adapter. On high of this, you probably have put in one other third-party Bluetooth dongle onto the pc with out disabling the default Bluetooth dongle on the motherboard, the Controller’s performance may get restricted and even stopped altogether.It’s because the PC has points recognizing two Bluetooth adapters on the identical time. Subsequently, as an answer, you possibly can disable the default dongle and the Xbox one controller ought to get linked very quickly.

Now that we’ve made you aware of among the causes behind this explicit challenge, we are able to lastly transfer on in the direction of implementing fixes to eradicate it from our laptop utterly.

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Earlier than You Begin:

  1. Press and maintain the “X” button in your console for 20 seconds and after that launch the button.
  2. After ready for a few minutes, press the “X” button once more to restart your console and anticipate it to start out.
    Restart console
    Restart Console
  3. When the console begins, log in to your Xbox account and test whether or not the Xbox One controller retains disconnecting challenge persists.
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Fixing the Xbox one controller retains disconnecting laptop challenge:

Answer 1: Replace or Reinstall Graphics Driver

  1. Proper-click on the “Home windows” icon positioned on the toolbar and select “Machine Supervisor”.
    Open device manager to fix xbox one controller keeps disconnecting pc issue
    Open Machine Supervisor
  2. Within the system supervisor wizard, click on on the “Show adapters” choice to increase the listing of graphic card drivers put in in your laptop and double-click on the devoted driver to open its properties.
    Display Adapters
    Show Adapters
  3. Navigate to the “Driver” tab and click on on the “Replace driver” button.
    Update graphics driver to resolve xbox one controller keeps disconnecting pc issue
    Replace Graphics Driver
  4. Now click on on the “Search routinely for up to date driver software program” button to put in the newest model of the motive force in your laptop.
  5. Even after updating the motive force, the problem just isn’t resolved, attempt to click on on the “Uninstall system” button to uninstall the video card driver utterly out of your PC.
    Uninstall driver
    Uninstall graphics driver
  6. After uninstalling the motive force, restart your laptop to routinely set up the newest model of the motive force in your laptop.

Answer 2: Obtain Xbox Equipment Software

  1. Discover the “Search” bar positioned adjoining to the Begin button in your system.
  2. Sort in “Microsoft Retailer” and press Enter.
  3. Search the “Xbox Equipment” contained in the search bar and set up it in your system.
    Install Xbox App to fix xbox one controller keeps disconnecting pc issue
    Set up Xbox Equipment App
  4. After putting in the applying plug in your Xbox controller with USB, run the applying and also you’ll observe that your controller shall be up to date.
  5. As quickly because the controller is up to date the Xbox controller retains disconnecting challenge could be resolved.

Answer 3: Cease the Machine Affiliation Service

  1. Press “Home windows + R” keys concurrently in your keyboard to open the “Run” field.
  2. When the field is opened at entrance of you sort “Companies.msc” to open all native companies.
    Typing in "services.msc"
    Typing in “companies.msc”
  3. From the listing discover “Machine Affiliation Service” and proper click on on it to “Cease” it.
    Disable device association to fix xbox one controller keeps disconnecting pc issue
    Disable Machine Affiliation Service

Answer 4: Tweak Energy Administration Settings of Controller

  1. Press “Home windows + R” keys concurrently in your keyboard to open the “Run” field.
  2. When the field is opened at entrance of you sort “devmgmt.msc” to open Machine Supervisor.
    Typing devmgmt.msc in the Run prompt
    Typing devmgmt.msc
  3. All of the peripherals linked along with your system could be listed right here. Find your Xbox Controller, right-click on it and select “Properties”.
  4. Proceed to the “Energy Administration” tab and guarantee that “Permit the pc to show off this system to avoid wasting energy” choice is unchecked.
    Tweak settings
    Tweak energy Administration Settings
  5. Restart your system and test whether or not the problem is rectified or not.

Answer 5: Disable NVIDIA Wi-fi Controller Service

  1. Press “Home windows + R” keys concurrently in your keyboard to open the “Run” field.
  2. When the field is opened in entrance of you sort “Companies.msc” to open all native companies.
    Typing in "services.msc" to fix xbox one controller keeps disconnecting pc
    Typing in “companies.msc”
  3. Flick thru the companies till you discover “NVIDIA wi-fi controller service” and double-click on it to open the detailed menu. When you do, click on on the “Cease” choice to forestall it from operating.
  4. Afterward, click on on the “Startup Sort” to carry in regards to the drop-down menu. From the drop-down menu, click on on “Disabled”, save the adjustments, and Exit.

Answer 6: Uninstall GeForce Expertise

  1. Press “Home windows + R” keys concurrently in your keyboard to open the “Run” field.
  2. When the field is opened in entrance of you sort “Management Panel” and from the window select the “Uninstall this system” choice underneath the “Applications” class.
    Typing in Control Panel
    Typing in Management Panel
  3. Discover the “NVIDIA GeForce Expertise” software program from the listing and right-click on it to pick “Uninstall”.
    Uninstall NVIDIA to resolve xbox one controller keeps disconnecting pc issue
    Uninstall NVIDIA GeForce Expertise
  4. Observe by way of with the on-screen directions and take away this software program out of your laptop utterly.
  5. After Uninstalling NVIDIA Geforce Expertise, restart your system and hopefully, the controller ought to now not disconnect randomly in your PC.
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Answer 7: Search for hidden adapters

  1. Press “Home windows + R” keys concurrently in your keyboard to open the “Run” field.
  2. When the field is opened in entrance of you sort “devmgmt.msc” to open Machine Supervisor.
    Typing devmgmt.msc in the Run prompt to fix xbox one controller keeps disconnecting pc issue
    Typing devmgmt.msc
  3. Proper-click on the “View” choice and from the drop-down listing click on on “Present Hidden Gadgets”. Most likely you’ll observe Xbox 360 wi-fi adapter put in though it isn’t linked.
  4. Now, right-click on the adapter and select the “Uninstall Machine” choice.
  5. After uninstalling this driver out of your laptop, test to see if the problem nonetheless persists.

Answer 8: Shut Steam and Oculus House

Some customers getting the Xbox One Controller Retains Disconnecting challenge reported that the issue surfaced many instances for them, even after the newest updates, and what made it work once more (with out the necessity to logoff/login) was to shut “STEAM”.

After closing Steam you could possibly activate the controller once more and the bug would go away (even launching steam once more, turning the controller on and off more often than not appears to work, it’s best to want to shut it solely typically).

Just lately, Steam launched new performance that takes over the Xbox controller anyplace within the OS. You could possibly even management the mouse cursor with it (if correctly enabled within the Huge Image mode), and that is most likely the principle motive as a result of which the Xbox one controller retains disconnecting in your laptop.

Moreover, you probably have Oculus House put in and operating, shut it and the controller ought to work. It’s as a result of Oculus House has Xbox controller help, and if Oculus is operating, however the headset just isn’t getting used on the identical time, it simply retains turning the Xbox controller OFF.

Answer 9: Replace Controller Firmware

  1. Join your Xbox One controller with Xbox One utilizing a USB cable.
  2. Entry your console’s settings by urgent the “X” button on the controller.
  3. Navigate to the “System” and afterward click on on “Settings”.
  4. Now, discover the “Gadgets & streaming” choice, and after finding that choice search for “Equipment”.
  5. Choose your controller and click on the “Three dots” button underneath the controller.
  6. Go to the Firmware model and select the “Replace Now” choice.
  7. If an replace is accessible, it will be put in routinely.

Answer 10: Relocate the Controller and Monitor the Batteries

If the Xbox One Controller Retains Disconnecting, One thing else to aim is transferring the controller away from any electrical equipment. All Electrical home equipment can emit waves that may trigger interference between the connection of the Xbox One controller and the PC. Subsequently, it’s suggested to relocate any electrical home equipment very near the place you might be sitting that is likely to be inflicting this.

Taking your thumb and your center finger, make a C form and pinch down on the controller to show it ON. Be sure to apply agency stress to each the highest button and the lifeless middle of the battery pack on the again such as you’re squeezing them collectively.

You’ll really feel the highest piece give in a bit. Preserve the agency stress for round 2-3 blinks, after which it is going to join. If you happen to’re additionally utilizing a chargeable pack, the place the place you need to place your center finger earlier than making use of stress is immediately on the charging port.

Within the Xbox One controller, there are 4 tiny little prongs one is tremendous near the (-) spot on the battery. What we expect is occurring is a few voltage from the battery is arcing and messing up/disconnecting the controller therefore take a small piece {of electrical} tape and tape over it to eliminate the Xbox One Controller Retains Disconnecting challenge.

Answer 11: Use a Micro USB Sort-A Twine

USB cords are available a number of differing types, one in all these is the Micro USB which is the kind of port you discover on Xbox controllers and most android telephones or tablets. This wire has two varieties (A or B). They each functionally work and match the port however sort A permits for a greater frequency for the linked Micro USB port.

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Additionally, you will discover the top of that wire is “square-shaped” vs “flat” and it doesn’t wiggle round while you plug it into your PC. Utilizing sort A will be sure that you aren’t disconnected as a result of a defective or weak sign in your wire and it’d simply have the ability to repair the Xbox One Controller Retains Disconnecting error utterly.

Answer 12: Disable Inner Bluetooth Receiver

Some customers reported that disabling the inner Bluetooth receiver (which is built-in with their motherboard), and enabling the Bluetooth receiver dongle which they purchased from Amazon did the job for them. Home windows solely mean you can use one Bluetooth on the identical time therefore you possibly can Allow/Disable them in Machine Supervisor after which test if this fixes the Xbox One Controller Retains Disconnecting challenge.

Answer 13: Take away the microphone performance through PC settings

Newer controllers have a port for plugging in a 3.5mm jack audio wire usually used for headphones/ headsets. Your laptop could also be scuffling with the truth that it’s trying to find controller inputs and audio connection from the identical supply inflicting a brief disconnection that lasts as much as 3 minutes earlier than reconnecting (occurred to some customers a lot of instances). Therefore, you’ll must disable the audio system enter out of your controller (in some circumstances the port it’s plugged into as nicely).

To do that, merely open your sound settings and discover your out there microphone inputs. Search for the one to your controller, simply right-click on it and click on “Disable”. After doing so, test to see if you’ll be able to eliminate the Xbox One Controller Retains Disconnecting challenge.

Answer 14: Obtain DS4 Home windows

Regardless of which controller you might be utilizing we suggest downloading DS4w simply in case you want it sooner or later. This program is important for older generations of home windows as they’ll’t system hyperlink with Xbox one or DualShock 4 PlayStation controllers. This system will learn any controller enter from a USB port and register it to the pc as an Xbox 360 controller (which is native to Home windows 7 & different working programs). In lots of circumstances, you’ll not want DS4w for the controller to work correctly however maintain on to this system for the longer term.

Answer 15: Disable Experimental Stream Function

  1. Press “Home windows” + “S” to open the search panel.
  2. Within the search panel, sort in “Geforce Expertise” and click on on the primary choice to launch the applying.
  3. As soon as inside, click on on the “In-Recreation Overlay Settings” choice, and from right here, make certain to Disable the “Stream(Experimental)” Function.
    Disabling Stream Experimental Feature to fix Xbox One Controller keeps Disconnecting
    Disabling Stream Experimental Function
  4. As soon as this selection has been disabled, exit out of the Geforce Expertise software program and checks to see if doing so has prevented the Xbox One Controller Retains Disconnecting error.


We examined many instances to see whether or not this mattered or not however typically having a USB 2.0 port in your PC vs a 3.0 resulted in random disconnection on Xbox controllers. USB 3.0 drivers permit the quickest and most dependable connection out of your controllers to the PC so in case your PC doesn’t have USB 3.0 ports we’d suggest getting them in your subsequent PC to keep away from the Xbox One Controller Retains Disconnecting drawback. Moreover, the disconnecting controller challenge could come up as a result of weak batteries. You have to view the battery indicator on the House display to confirm that it has sufficient energy. If it doesn’t, exchange the batteries or recharge the battery pack.

Hopefully, the problem might need been resolved by now however when you want additional help, contact right here.

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