How To Fix Outlook Send / Receive error 0x8004102A

WRITTEN BY: supportmymoto.com STAFF

Many customers have reported synchronization points in Outlook. Probably the most frequent points is “Activity reported error 0x8004102A Error with Ship/Obtain. There was an error synchronizing your folder hierarchy.

When an account is added to the outlook, emails may be browsed by the online app known as Outlook Mail and Desktop app known as MS Outlook. Each Outlook Mail and MS Outlook should synchronize the information to the Mail Server(Change)

As everyone knows, once we wish to test for current mails in a desktop app like Outlook we don’t want an web connection. We’d like the web simply to obtain new emails. However with a Internet app like Outlook Mail, we would want the web to test even the prevailing emails. With the intention to browse the emails Offline, customers configure their e mail accounts in MS Outlook.

When modifications are made to a Folder or subfolder from Outlook Mail(Internet App) that is synchronized to the server. When the second change is comprised of the MS Outlook which is offline, the information is just not synchronized to the server. Earlier than this synchronization, if the third change is finished from the Internet App,  then there might be a synchronization error. As an illustration, if a Mail folder is created from the Internet App, then deleted from an MS Outlook app, earlier than the sync if the folder is added again from Internet App then this error is will present.

Though instances just like the one talked about above are the generic causes for this error to happen. This error may additionally happen when:

  • Outlook .pst or .ost  file has been corrupted
  • Credentials are incorrect
  • Outlook Profile is corrupted
  • Some Plugins of Outlook would possibly trigger this error.
  • Home windows Profile is corrupted
  • In case you are utilizing Previous model of the Outlook utility

On this article, allow us to uncover alternative ways of fixing this problem in Home windows 10. Guarantee that the fixes are tried in the identical order.

Repair 1: Confirm your Credentials

Examine in case your credentials are on top of things. Additionally, confirm if any account settings have modified. If every part appears superb right here,  strive the following repair.

 

Repair 2: Run Outlook with none Add-Ins

Typically ceratin Add-Ins would possibly trigger this problem. With the intention to Troubleshoot that Run Outlook with none Add-Ins

Step 1: Open the Run Dialog urgent the keys Home windows+r from the keyboard concurrently.

Step 2: Within the Run dialog that opens, kind outlook.exe /secure, and press OK

 

Outlook

 

Step 3: Now, the Outlook opens in secure mode the place all of the Add-Ins have been disabled.

If the error is just not proven now, it implies that this error is precipitated as a result of some Add-In. Disable the Add-Ins one after the opposite and test which Add-in precipitated the difficulty.

If the difficulty nonetheless persists, strive the following repair.

Repair 3: Manually Synchronize the Folders from the Superior Settings

Step 1: Open the MS Outlook Utility

Step 2: Click on on File from the highest menu choices

 

File From Menu

 

Step 3: From the left backside nook of the window, choose Choices

 

Options

 

 

Step 4: The Outlook Choices window opens,

  1. From the left-hand aspect menu, choose Superior
  2. Scroll all the way down to find Ship and obtain
  3. Click on on Ship/Recieve Button

 

Advanced Tab

 

Step 5: The Ship/Recieve Teams window opens

1. Click on on New

 

New

 

2. A window pops out asking to specify the identify of the group. Give a desired Identify  and Press OK

 

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3. Within the Settings window,

  1. Tick on Embrace the chosen account on this group
  2. Beneath Account Choices, be sure Ship mail objects is ticked
  3. Beneath Account Choices, be sure Obtain mail objects is ticked
  4. Beneath Folder Choices, choose the folders that you simply wish to embody in Ship/Recieve by ticking on the folders as proven under
  5. Click on on OK

 

 

Settings

 

4. Lastly Click on Okay within the Outlook Choices window.

Now, test if the error has resolved. If the difficulty nonetheless exists, strive the following repair.

Repair 4: Allow the Use Cached Change Mode characteristic

Step 1: Open the MS Outlook Utility

Step 2: Click on on File from the highest menu choices

 

File From Menu

 

Step 3: Within the showing window,

  1. Beneath the Data tab
  2. Click on on Account Settings
  3. Click on on Account and Sync Settings from the Pop-Up Context Menu

 

Account And Sync Settings

 

 

Step 4: Within the window, click on on the Extra Settings button

 

More Settings

 

 

Step 5: Within the Microsoft Change window that opens

  1. Go to the Superior tab
  2. Tick on Use Cached Change Mode
  3. Click on on Apply
  4. Click on on OK

 

Exchange Cached Option Tick

 

 

Step 6: Shut MS Outlook utility. Open the appliance once more and test if the difficulty nonetheless persists. If it does, test the following repair.

Repair 5: Delete and Re-add the Account in MS Outlook

Step 1: Open the MS Outlook Utility

Step 2: Click on on File from the highest menu choices

 

File From Menu

 

Step 3: Within the showing window,

  1. Beneath the Data tab
  2. Click on on Account Settings
  3. Click on on Account Settings from the Pop-Up Context Menu

 

 

Acc Info

 

 

Step 4: Within the Account Settings window that opens,

  1. Click on on the account you wish to delete
  2. Click on on Take away

 

Account Remove

 

 

Step 5: Open the MS Outlook utility and click on on File Menu Possibility

 

File From Menu

 

Step 6: Within the Data tab, click on on Add account button

 

Add Account

 

 

Step 7: Enter your E-mail deal with and press on Join. Observe the directions proven to re-add the account.

 

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This can take a while to complete the configuration settings.

Step 8: Click on on End. Now you’ll be able to see the emails downloading.

Examine if the difficulty has resolved. If not, strive the following repair.

 

Repair 6: Add the account to a brand new Profile

Step 1: Open the Run Dialog by holding the keys Home windows+r concurrently in your system

Step 2: In Run Dialog, kind management and hit Enter

 

control

 

 

Step 3: Within the search bar situated on the prime proper nook of the Management Panel window, kind Mail. Click on on the Mail possibility that reveals up

 

 

Mail Option

 

 

Step 4: Within the Mail Setup window that opens, click on on the Present Profiles button as proven under

 

Show Profiles

 

 

Step 5:Click on on the Add button

 

 

Add Profile

 

Step 6: A window pops-up, give the specified identify, and press Enter

 

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Step 7: Ensure that the newly created Profile is chosen

 

Select Profile

 

Step 8: Now add your account in MS Outlook. Observe the Steps 5,6,7 from Repair 5.

Repair 7: Disable Certificates Verification Examine

Many customers have reported that disabling the Certificates Verification test has helped to resolve the difficulty.

Step 1: Holding the keys Home windows+r strive opening the Run Dialog

Step 2: Within the Run Dialog that reveals up, kind management /identify Microsoft.InternetOptions and hit Enter

 

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Step 3: Within the Intenet Properties Window that opens,

  1. Go to the Safety tab
  2. Scroll down to achieve the Safety Part
  3. Beneath this part, untick the choice Examine for writer’s certificates revocation
  4. Additionally, untick the choice Examine for server certificates revocation
  5. Click on on Apply
  6. Click on on OK

 

Security Settings

 

 

Lastly, restart your system and test if the difficulty has resolved. If the difficulty continues to be current, strive the following repair.

Repair 8: Restore the .pst or .ost file

The .pst file in case of pop3 accounts and, the .ost file in case of IMAP accounts maintain all the information wrt to an account within the system. When MS Outlook connects to the web, this file is up to date with the brand new contents. This file is accountable for displaying the prevailing mails in MS Outlook when the system is Offline. Now, when this file will get corrupted, the synchronization points are sure to happen.

Step 1: Establish the placement of the .pst or .ost file

1: Open the MS Outlook Utility

2: Click on on File from the highest menu choices

 

File From Menu

 

3: Within the showing window,

  1. Beneath the Data tab
  2. Click on on Account Settings
  3. Click on on Account Settings from the Pop-Up Context Menu

 

 

Acc Info

 

 

4: Within the Account Settings window that opens, Go to the Knowledge Information tab, Word the placement of the file of the account that has points.

 

Pst Location

 

Step 2: Establish the placement of SCANPST.EXE and run the appliance

The placement is completely different for various variations of Outlook.

Primarily based on the Outlook model in your system, go to the suitable location and double click on on SCANPST.EXE

 

Scanpstdotexe

 

Step 3: When the SCANPST utility opens,

  1. Paste the filename within the Enter the identify of the file you wish to scan part. The placement that we famous in Step 1, level 4
  2. Click on on the Begin button

NOTE: Even the OST information may be repaired utilizing the SCANPST utility.

 

Scanpst

 

 

 

As soon as, the scan completes. Restart your system and take a look at opening Outlook Utility. Examine if this mounted the difficulty. If not strive the under repair.

Repair 9: Restore the Outlook Utility

Step 1: Maintain the keys Home windows+r

Step 2: Within the Run Dialog, kind appwiz.cpl, and press Enter key

 

 

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Step 3: Within the Program and Options Window, find Microsoft Workplace Suite or Microsoft 365

 

 

Change Option

 

 

Step 4: If the UAC pops up asking for permissions, click on on Sure

Step 5: Within the showing window

  1. Click on on Fast Restore
  2. Click on on Restore

 

 

Quick Repir

 

 

If the difficulty is encountered as a result of a corrupted Outlook utility, this repair will resolve the difficulty.

Repair 10: Replace the Outlook utility

Step 1: Open the MS Outlook Utility

Step 2: Click on on File from the highest menu choices

 

File From Menu

 

Step 3: Within the showing window,

  1. Choose the Workplace Account from the left-hand aspect
  2. Click on on Replace Choices
  3. From the drop-down menu select Replace Now

 

Update Office Min

 

 

 

Step 4. Anticipate the updates to complete putting in the system

Examine if the difficulty has resolved. If the difficulty continues to be in place, strive the following repair.

 

Repair 11: Create a New Home windows Consumer Profile

When the customers have tried all of the above fixes and nonetheless seen the identical problem. They discovered that this might be due to their corrupted Home windows Consumer Profile. In such instances, one can create a New Home windows Consumer Profile and add Outlook to that Profile. To take action, refer Easy methods to Create a New Native Consumer Account in Home windows 10

Examine if this helps to resolve the difficulty.

 

That’s All Individuals

We hope this text has been informative. Kindly remark and tell us which of the above repair helped in your case. Additionally, please tell us if you happen to run into any points.

Thanks for Studying this text.

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See also  Cómo solucionar el problema reportado por el "código de error 0x0000007a"

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