WRITTEN BY: supportmymoto.com STAFF
Does anybody bear in mind the Cole-Sewell storm door guarantee?
I purchased a Cole-Sewell storm door about 7-8 years in the past. After roughly 4 (4) years the door developed some warping and most cancers spots on the inside. Understanding that the door had a lifetime guarantee, I referred to as Cole-Sewell learn them the serial quantity (from which they decided the manufacture date) and inside two weeks that they had despatched me a brand new door. I assumed- “hey nice customer support – stand behind your product”.
Inside 4 years of putting in the alternative the brand new door developed the identical issues – most cancers spots on the inside (notably across the backside window seal. I referred to as Cole-Sewell – Nonetheless Cole-Sewell is now Pella – they usually now not appear to wish to honor the unique guarantee that I had bought with the door. I might like to carry them to the unique guarantee. However I can not find the unique paperwork.
Any comparable experiences on the market with Pella?
Pella Storm Door Guarantee