Support My Moto

A unified campaign founded and backed by developers for requesting Ice Cream Sandwich and Jelly Bean updates, sourcecode and bootloader unlock for Motorola smartphones

Important News and Information Links
  • The Support My Moto Campaign has been specifically mentioned in latest Cnet article "Android users outraged over Motorola's broken promise" by Casey Newton and Roger Cheng.
  • As of 10/6/2012 there are currently no plans in place for non-Verizon customers in the US for the $100 Jellybean credit program. (See post #103)
  • Time Techland Article- Will the Android Upgrade Mess Ever Get Fixed?
  • Over fourty articles covering Motorola's removal of the ICS update and over ten articles that mention the campaigns
  • FBI warns users of mobile malware (Google states Jelly Bean has protection that older versions of Android does not)
  • As of Nov. 9th, 2012, Motorola is STILL selling Electrify and Photon as current phones with no mention of the lack of security/OS updates.

  • #supportmymoto Support My Moto IRC chat. AndChat is the recommended app for Android and is available on the Play Store.

    • Chronology

    Motorola Android Development Plan

    2011

    Google announced the Android Update Alliance which promised updates and support for 18 months after the release of Android devices. In 2011 Motorola posted that a number devices would be updated to Ice Cream Sandwich.

    Motorola posted that a number devices would be updated to Ice Cream Sandwich.

    The update to Ice Cream Sandwich was made a selling point by carriers and Motorola Reps.


    2012

    Motorola expanded this list to even more phones.

    On September 28th 2012, the status of many of those devices were changed to say they would not be receiving the above updates

    The "Updated" time and date stamp was not changed til October 1st.

    As of November 9th 2012, the Electrify and Photon are still being sold as current phones with no mention of lacking security/os update support.

    The Photon is actually classed as "End of Life" by Sprint.

    In a number of States in the U.S. this can be considered misrepresentation at best and fraud at worst. Contact your local Attorney General's office to file a complaint.

    Affected Devices

    The models promised to receive updates by Motorola.

    • Atrix MB860, MB861, ME860
    • Photon MB855
    • Electrify Mb853
    • Droid X2
    • MB870
    • XT882
    • MT870

    Supporting Developers

    Lokifish Marz, Th3Bill, mof9336, peetr_, zackthespack, Magiman7, upndwn4par, mmontuori, Syl, samcripp, spleef, android-DEP, shabbypenguin, tiger013, k0nane, stevendeb25, epinter, Notorious544d, pinguy1982, italosnt (more coming soon)

     

    Contributors

    azrienoch of XDA Developer TV

    na7q of motosunfire.com

    QBKing77, His Youtube channel

     

    Take Action

    If you purchased any of the mentioned phones in expectation of these updates you need to speak out through the channels listed below to have you voice heard!

    Better Business Bureau Federal Trade Commission The Consumerist Email Support My Moto Petition Bootloader Unlock Petition Software Update Petition Latin America and Europe Software Update Petition

    If your company or employer has decided to remove Motorola from the approved supplier list for cell phones, please contact us. We would love to hear from you.

    Articles

    Some articles regarding cancellation of the update plans.

    Forum Threads

    Forum threads discussing about the cancellation of updates

    Official Motorola Owners Forum